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Architectural Sales Support/ Project Coordinator / Full Time – New York

Stone Source, LLC is currently seeking a full time Sales Support/Project Coordinator based in our NY showroom for our Stone Source Direct (SSD) division supporting Sales Account Executive in construction based and architectural sales. The ideal candidate will provide a world class, positive, buying experience for Stone Source clients, visitors, and stakeholders. This individual will proactively communicate with clients regarding materials, shipping, pricing and availability of new products and technical details, as well as contacting clients to secure orders.


  • Responsible for customer-facing interaction including phone calls and emails; forward emails to sales teams as appropriate.
  • Interact extensively with clients, internal sales team members and external firms to share information and order updates.
  • Input orders/write orders in the system to match proposals; input replacement and return orders.
  • Order allocation.
  • Send finished order packets to Product Specialist to place with the factory.
  • Run credit card for orders and input amount paid onto order.
  • Set up shipping (for orders to the customer).
  • Send 3pl’s to accounting for approval.
  • Create new customer accounts in system.
  • Update CRM and manage projects in CRM when directed by sales person.
  • Check proposals to ensure accurately completed (lead times, taxes, contact, delivery address, sf amount, sell price, cost).
  • Provide box count and cost for codes to be made in the system.
  • Request invoices from domestic orders.
  • Coordinate shipments between domestic suppliers and carrier to be delivered.
  • File and process claims on damaged materials.
  • Fill out RACC forms.
  • International samples
  • Perform other tasks and special projects as assigned.

Desired Skills, Experience & Qualifications

  • 1-year related work experience required
  • Fast and accurate data entry
  • Knowledge of MS Office, Outlook, CRM, and be able to learn inventory management system.
  • Strong organizational skills
  • Team-oriented contributor; must interface well and be eager to help others, as well as work independently



Stone Source is a design-driven company that provides natural stone, porcelain tile and other materials. Headquartered in New York City, the company has showrooms in Boston, Chicago, Dallas, East Hampton, Houston, Los Angeles, Nashville, New Jersey, New York and Washington DC, and offices in Philadelphia, San Diego, San Francisco and Seattle. For over 30 years, the company has remained dedicated to serving the needs of architects and designers with cutting-edge, high-quality surfaces.

Stone Source is an equal opportunity employer.

Please submit your resume along with salary requirements to:

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