Order Administrator (OA) / Full Time – New York
JOB SUMMARY
Stone Source is seeking a full-time, exempt Order Administrator in our New York City showroom. The ideal candidate will provide a positive experience for Stone Source clients, visitors, and stakeholders. This individual will write, input and allocate orders including all order-related functions and technical details. The OA role is not customer facing.
KEY RESPONSIBILITIES
- Order allocation.
- Input orders/write orders in the system to match proposals given to the OA by the SSA.
- Check proposals to ensure accurately completed (lead times, taxes, contact, delivery address, sf amount, sell price, cost).
- Send finished order packets to Product Specialist to place with the factory.
- Create new customer accounts in system.
- Run credit card for orders and input amount paid onto order.
- Set up shipping (for orders to the customer).
- Send 3pl’s to accounting for approval.
- Direct line of communication with SSA.
- Provide box count and cost for codes to be made in the system.
- Request invoices from domestic orders.
- Coordinate shipments between domestic suppliers and carrier to be delivered.
- File and process claims on damaged materials.
- Input replacement and return orders.
- Fill out RACC forms.
- Forward emails to sales team.
- International samples
- Works with vendors
DESIRED SKILLS, EXPERIENCE & QUALIFICATIONS
- 1-year related work experience required.
- Fast and accurate data entry.
- Knowledge of MS Office, Outlook, CRM, and be able to learn inventory management system.
- Strong organizational skills.
- Team-oriented contributor; must interface well and be eager to help others, as well as work independently.
Please send your resume to NCleenput@stonesource.com.
Stone Source is an Equal Opportunity Employer
COMPANY DESCRIPTION
Stone Source is the nation’s leading designer and provider of high-quality natural stone and tile products for commercial and residential projects. Our design-driven company offers a curated selection of award-winning products to premier architects, designers, contractors, developers, and end clients for over thirty years. A domestically stocked product line and a worldwide network of exclusive design and manufacturing partners enable both immediate solutions and custom collaborations unique to each project. Products can be experienced in all major US markets through a multichannel distribution network of ten showrooms and forty sales representatives. For more information, visit the Stone Source website and virtually tour our products.